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Ask Abi

Ask Abi column answers burning questions by assistants

Our Ask Abi columnist, Abigail Jones, a career EA, answers burning questions by assistants sent to us by PAs and EAs. Abi currently works at Spotify and also provides professional coaching and mentoring to individuals and corporate groups…   Abigail Jones   How to make your executive prioritise your one-to-one meetings? Thank you for writing in with your question. It’s…

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Ask Abi column: helping PAs and EAs with career dilemmas

Welcome to the first Ask Abi column – helping PAs and EAs with career dilemmas. Abigail Jones, a career Executive Assistant, currently working at Instagram, answers burning career related questions sent to us by Assistants. Abi also provides professional coaching and mentoring to individual EAs and PAs and as well as corporate groups… Abigail Jones   This first column’s question…

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PA Life Star Awards 2026: introducing new judges & interviews this year

We are delighted to confirm the judges of the PA Life Star Awards 2026. The awards will again be judged fairly and expertly by a panel of experienced industry professionals. New members have joined the panel, plus we’ve added a second round of judging in a form of an interview too… If you haven’t entered the awards yet, please do…

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Amazing Assistants: Abigail Jones discusses the importance of assistant networks and the evolving role of an EA

During PA Life’s 15th anniversary year, we feature 15 amazing assistants. The interview series fits perfectly within our core purpose of supporting EAs, PAS, VAs, Office Managers, and other business support professionals. Here we talk to Abigail Jones, a senior EA, and founder of her own coaching and mentoring business who discusses the importance of assistant networks and the evolving…

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The big reveal: PA Life Star Awards 2025 winners & finalists

The annual PA Life Star Awards were celebrated last Friday jointly at our Christmas Party, hosted in style at the fabulous Tottenham Hotspur Stadium – our Venue Host Sponsor. The evening was also supported by other select event partners and sponsors… The hotly contested annual PA Life Star awards recognise the dedication, hard work and talent of executive support professionals.…

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The assistant’s guide to emotional intelligence

For Executive and Personal Assistants, technical skills and organisational wizardry are only half the job. The other half (often the more demanding) is emotional intelligence (EI), and the best EAs/PAs know how to utilise this skill to the best of their abilities. Abigail Jones, our Ask Abi columnist, is a senior EA, qualified coach and mentor. She advises assistants on…

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Executive Assistant dilemma? Abi advices how to turn rejection into success

PA Life Autumn Issue’s Ask Abi column answers a great dilemma faced by many Executive Assistants. How to turn a rejection into success by bouncing back stronger… Abigail Jones, a senior Executive Assistant, qualified coach and mentor answers burning career questions in PA Life’s quarterly magazine. The questions and dilemmas are sent to us by assistants and we welcome yours…

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PA Life Star Awards 2025: a stellar line-up of judges confirmed

The executive support professional community are gearing up to its most anticipated annual celebration of the assistant talent – the PA Life Star Awards. The awards are judged fairly and expertly by a panel of experienced industry professionals and we are excited to reveal the line-up of this year’s judges below… If you haven’t entered the awards yet, please do…

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How to ensure I’m well prepared for a job interview?

In PA Life Spring 2025 issue‘s Ask Abi column, Abigail Jones, a career EA, coach and mentor answers burning questions relating to the Assistants’ careers and roles sent to us by our readers. As a coach to EA’s and PA’s, the topic Abi is asked most about is how to start a job hunt, what to expect, and how to…

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Questions a Strategic Executive Assistant should ask!

Who better to help EAs and PAs in their quest to be more strategic than Adam Fidler, author of The Strategic Executive Assistant™, one of his best-selling programmes. As Adam explains, being strategic starts by asking the right questions… Questions a Strategic Executive Assistant should ask Firstly, I encourage all EAs and PAs to ask lots of open-ended questions Open-ended…

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We celebrated the finalists and winners of the PA Life Star Awards 2024 in style

We celebrated the achievements and dedication of the Assistant profession this week at our annual Christmas Party & Star Awards, co-hosted with Maroto at their fantastic Brazilian-themed Club in central London. We are thrilled to be able to share the finalists and winners of PA Life Star Awards 2024 with you here. Huge congratulations to all! Very well done… Our…

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Office culture: Which workplace abbreviations confuse us most?

Gen Z’s influence on office culture is shifting communication toward a more concise, informal, and tech-savvy style. However, 60% of workers report having to figure out workplace jargon on their own, which can lead to stress and confusion. Intrigued by this, business admin experts Vera set out to identify the abbreviations that confuse people the most. We are hoping this…

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How can I win a promotion from a PA to an EA?

How can I win a promotion from a PA to an EA? Our Ask Abi columnist, Abigail Jones, an EA to C-Suite, answers career related questions sent to us by the Assistant community. Abi currently works at Spotify, and also provides professional coaching and mentoring to individuals and corporate groups… How to win a promotion from a PA to an…

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AI for admin tasks increasingly trusted by employees

Admin tasks are increasingly being trusted to AI as employees feel more comfortable and trust the technology. Most (70%) employees would delegate as much work as possible to AI according Microsoft’s global 2023 Work Trend Index Annual Report. There are 33 times as many LinkedIn posts mentioning generative AI and GPT than there were a year ago, with 82% of leaders anticipating…

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Expert tips for asking for a pay rise during the cost of living crisis

During the current cost of living crisis, there are very few people who aren’t anticipating a drop in disposable income as the cost of energy bills, petrol and everyday grocery items continue to rise.    As a result of this, many workers may be considering asking their employers for a pay review or salary increase, in order to combat the…

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Are you wasting time on valueless tasks?

On average, business decision makers from UK organisations waste 27% of their time at work on tasks that do not add critical value. That’s according to Vanson Bourne research commissioned by Dropbox – “The State of Collaboration” – which revealed that monotonous admin is starving UK businesses of innovation.  The findings revealed that decision makers in the modern workplace are ‘spending…

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50% of women avoid asking for a pay rise

2019 UK wages saw the fastest rise in just over a decade, increasing by 3.9% in just three months, but research collated by Instant Offices reveals that women are still less likely to ask for a pay rise as less than half (43%) often feel ‘uncomfortable’ doing so.  One-third of women state they believe they are over qualified for their current role, regardless,…

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