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Wednesday, August 13, 2014

A memo from Peter Fleming: the concept of happiness at work

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We all know them. The team leader who arrives to work on Monday morning looking that little bit too cheerful. The fellow employees who always act as if theyโ€™ve just won the lottery โ€“ especially when the boss does her rounds. Indeed, one of the reasons we probably find fly-on-the-wall BBC documentary The Call Centre […]