Personal assistants write hundreds of emails to their bosses every week and often correspond with clients on their manager’s behalf. If the goal of a message is to inspire someone to take action it’s important to focus on the psychology of the reader. Here are some tips for writing more effective emails. Consider the circumstances […]

Creating the perfect work-life balance is a great way to reduce your stress levels and increase productivity, both in the office and at home. Carole Spiers offers some handy hints for getting it right What is a work-life balance?Many people never truly leave their work; it’s often still in their heads when they arrive home. […]