Business travel remains a vital part of how organisations build relationships, drive growth and collaborate globally. But behind every seamless trip is an EA or PA juggling rising costs, complex itineraries, last-minute changes and increasing expectations from stakeholders. What EAs & PAs want from business travel support is their own designated travel expert…
On top of all this, the pressure on EAs and PAs has never been greater. Youโre expected to save money, enforce policy, keep travellers happy and provide instant solutions when plans change โ often all at the same time.
Meanwhile the question is no longer whether business travel is necessary, but how it can be managed smarter, with less stress for the people behind the bookings.
Time, control and confidence
At the heart of effective business travel support is time. EAs and PAs need tools and partners that simplify decision-making, reduce manual administration and remove unnecessary friction from the booking process.
That means having access to an intuitive online booking tool that brings flights, hotels, rail and car hire into one place, while guiding travellers towards compliant, cost-effective options. Intelligent technology should support you at the point of booking โ helping you compare routes, fares and alternatives quickly โ rather than adding another system to manage.
But technology alone isnโt enough. Confidence comes from knowing that when things get tough, thereโs a real human expert ready to step in.
What EAs & PAs want from business travel support? Human support when it matters most
Too often, corporate travel solutions are positioned as โself-service onlyโ, leaving EAs and PAs to deal with disruption, changes and executive expectations on their own. In reality, business travel is rarely predictable.
What EAs and PAs need is a blended approach: experienced travel experts backed by smart technology. Allowing you to understand complex itineraries, keep your senior travellers happy and cope easily with last-minute demands. Out-of-hours, human-led support isnโt a luxury โ itโs essential.
At Your Travel Corporate (YTC), this balance is at the core of how we support EAs and PAs. Our travel experts work alongside our industry-leading booking technology, giving you efficiency without sacrificing service. When plans change, youโre not left chasing chatbots or call centres โ you have access to your designated travel expert who cares about getting it right for you.
Cost control without compromise
With rising fares and dynamic pricing, cost control is firmly back on the agenda. EAs and PAs are increasingly expected to actively influence travel behaviour, while still delivering a smooth experience for travellers.
The most successful travel programmes focus on presenting the right options first โ whether thatโs a different routing, rail instead of air, or flexible fares that reduce disruption costs later. With clear visibility of budgets and traveller profiles, you gain control without constant back-and-forth.
YTC offers the best fares every time, with no booking fees or hidden costs on scheduled flights and hotels โ helping you deliver savings for your business without added complexity.
Meet YTC at The PA Show
The PA Show on 25 & 26 February at the London Excel, is the perfect opportunity to step back from the day-to-day and explore how business travel could work better for you. Whether youโre considering using a TMC for the first time, or questioning whether your current provider truly supports you, YTC travel experts will be on hand throughout the two-day event to answer any questions you might have.
Our team can talk through your challenges, show you how our technology works in practice, and explain how our travel experts support EAs and PAs every day.
If youโre ready to take business travel off your to-do list, book a chat with YTC at The PA Show. It could be the most productive 15 minutes you spend all year.
Or if another time suits you better for a phone call โ email me at jay.speller@ytc.co.uk I look forward to hearing from you!
