When your executiveโs flight is cancelled at midnight, a tech blackout causes travel chaos, or a transport strike threatens a key meeting abroad, you need more than a helpline, you need a team that acts fast, communicates clearly, and solves problems before they escalate. Thatโs where our Direct ATPI 24/7 experts come in delivering seamless executive travel.ย
At Direct ATPI, we understand that business travel never sleeps – and neither do we. Our award-winning 24/7 team, led by Alexis Armstrong, is the backbone of our global travel management service. With highly trained professionals across Europe and additional support globally, we provide round-the-clock travel assistance thatโs proactive, personal, and precise.
Why It Matters to You
During the Heathrow strikes, our team didnโt just react, they proactively reached out, reassured, and rebooked. When CrowdStrike caused global travel chaos, they worked through the night, maintaining a 56-second call answer time and ensuring continuity of service. Theyโve handled everything from solo travellers and celebrities to pets and private charters, always with calm professionalism and a personal touch.
VIP Travel, Tailored to You
We know that executive travel isnโt just about getting from A to B, itโs about delivering an experience that reflects your companyโs values and your executiveโs expectations. Thatโs why our VIP Consultants offer bespoke services including:
- Private check-ins and room upgrades
- Discreet, high-touch support
- Charter flights and exclusive locations
- Personalised communication and proactive itinerary management
Our consultants understand the nuances of working with C-Suite professionals and tailor their approach to suit your style and theirs. Whether itโs coordinating with emergency services or texting updates from their own mobiles, they go above and beyond to make you and your executives look great.
Service That Speaks for Itself
With a Net Promoter Score of 60+, 98% client retention, and industry awards includingย Service Excellence, Travel Partner of the Yearย andย Account Management Team of the Year, our service is proven to exceed expectations. Weโve already achieved carbon neutrality ahead of our 2026 goal and can support your sustainability targets too.
Let Us Bridge the Gap Between Expectation and Experience
You have high standards. So do we. Direct ATPI delivers what really matters – exceptional service, fantastic supplier relationships, innovative technology, and peace of mind. With over 100 years of experience and a presence in 100+ locations, weโre the trusted travel partner that helps you stay ahead, even when the unexpected happens.
So if you’re tired of being on the back foot, let Direct ATPI be your front-line support. Weโre here 24/7, ready to deliver seamless travel management that empowers you to focus on what you do best.
Check out more information on Direct ATPI here.
