Wishes. Granted. Your complimentary Concierge Service at Fortnum & Mason

Practically genie-like in their ability to make even the most impossible wish a reality, the Concierge Service at Fortnum & Mason are your personal account managers.

Close at hand, always at your service and entirely complimentary, whether you’re sending a large order across the globe to important clients or seeking a handpicked bottle for a special occasion. No ask is too big, no question too small, and no request too complicated for our experts.

Discover Fortnum’s Concierge Gifting & Services:

See the full Concierge brochure here.

Call our team on +44 (0)20 7465 8668, or email: Concierge@fortnumandmason.com.

Concierge Exclusive Hamper Gift Guide

Quote CONCIERGE10 to enjoy 10% discount* on your first order with our Concierge team. This special offer is available until 31st Dec 2025.

The wine experts

Whether you’re searching for a memorable gift or a special selection for a landmark event, Fortnum’s wine experts will find the perfect bottles from the exceptional assortment in our Piccadilly cellars. Talk to our Concierge team today to get started. 

Fortnum’s Wedding Concierge

Experts in the art of the extraordinary, our complimentary Concierge service is here to help make your wedding truly unforgettable. Let our wine experts find the perfect bottles from our famous cellars for your big day, or it might be wedding favours to impress your guests with, whatever you need, whenever you need it, it’s our pleasure to deliver – with no order too complicated, no request too big, nor query too small.​ 

Create your Concierge Account

We’re also delighted to introduce our new Concierge Online website, concierge.fortnumandmason.com 

Available around the clock from wherever in the world you may be, it’s the perfect place to shop for all your staff and client gifts, to arrange deliveries to multiple addresses or to manage large and small orders with just a few clicks. 

We are thrilled to have the support of Fortnum & Mason at this year’s PA Life Christmas Party & Star Awards. The 300+ EA and PA guests will receive a Fortnum’s wonderful goodie bag at the party at Tottenham Hotspur Stadium on Friday 14 November. Registrations are open for executive support professionals to apply for the free to attend event.