Cultural quotient or cultural intelligence (CQ) is increasingly being seen as of far more value than IQ (intelligence quotient), and of equal importance in business to its counterpart emotional intelligence (EQ), because of its proven exponential positive impact on improved teamwork, performance, cooperation and communication. CQ assesses far beyond simple cultural sensitivity and awareness and […]

By Dr Lynda Shaw (pictured), neuroscientist, business psychologist and change specialist The self-fulfilling prophecies of leaders and workers could be one of the key determining factors in how a business coped during lockdown and how it will do in a future still full of uncertainty, as we know that our beliefs directly affect our consequences. […]

By Jackie Mordue, Regional Managing Director at Hays In the wake of the Coronavirus crisis, leaders have had to rapidly change aspects of their organisations and are finding themselves in need of certain skills to ensure they come out the other side of this pandemic in the best form possible. The top priority for many […]

By Dr Lynda Shaw, neuroscientist, business psychologist and change specialist The news at the moment about COVID-19 is very alarming, and for many our anxiety levels are on high alert which in the long term can be at the expense of our mental and physical health.  So what can businesses do to help ease anxiety and […]

By Stuart Duff, Head of Development, Pearn Kandola We are all under constant pressure to change, whether that’s changing our work practices, changing habits that are no longer helpful or simply keeping up with new ways of working and living. In the workplace, we are invariably having to change our routines or adapt to changing […]