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Opinion: The importance of having a personalised approach in hospitality

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First impressions count for everything in business, making the importance of offering a personalised approach even more crucial.ย Natalie Joyce, head of entree reception services at Vacherin, shares her tips to ensure businesses are delivering the best service to clients.ย  In the words of the author Maya Angelou: โ€œPeople will forget what you said, people will […]