60% of professionals have reported a rise in ‘new challenges’ post-pandemic when working with colleagues from different generations – with 40% reportedly ‘not on the same page’ as their teammates when it comes to workplace values. According to an annual survey from professional services recruiter Robert Walters, intergenerational conflict in the workplace has taken a […]

An essential element that can define which businesses succeed and which don’t is how managers acknowledge, manage and de-escalate the conflicts that may arise. We asked international expert mediator and facilitator in conflict resolution, Jane Gunn (pictured, above), what are the best ways to de-escalate conflict? What leaders can do Appreciate the danger of doing […]