Long distance train operator CrossCountry, part of the Arriva Group, has launched an innovative way for customers to familiarise themselves with a train’s interior before even arriving at a station. During these difficult times some customers could be anxious about what to expect when stepping on board, or it may be a long time since […]

Putting the train back at the heart of business travel is the aim of three UK train operators who are backing a new customer confidence scheme by Visit Britain. Grand Central, CrossCountry and Chiltern Railways have all gained accreditation to Visit Britain’s ‘Good To Go’ initiative, as they look to reassure passengers on the safety […]