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Q&A with Alicia Fairclough EA at Truphone

Alicia Fairclough is EA to the CEO at Truphone and the Founder of the EA How To community initiative.

She talks to PA Life about navigating the pandemic, working from home and pink gin…

Tell us how you got to your current position at Truphone.

I got my current role through a fantastic London recruiter, Morgan Spencer. Great recruitment contacts are like gold.

What is the best thing about your job?

I love that I have a lot of freedom to be creative. I make internal and external video content for the company and I have a lot of freedom to introduce new ideas.

And what would you say is the most challenging?

The most challenging thing about my role is finding hours in the day across multiple schedules. That and keeping up with telco acronyms.

How has lockdown been for you, personally?

I feel incredibly fortunate to be safe, healthy and employed. I’ve invested a lot of time in the EA How To community which has grown massively since March and I’ve taken advantage of the time at home. The hardest thing has been not being able to travel or see my family in Australia.

Did you work from home regularly before lockdown?

I always had the flexibility to work from home when I wanted to or needed to. Previously I would work from home once or twice a month. I’m quite happy either way as Truphone has an incredibly beautiful and well equipped office.

Would you like to continue with flexible working options going forward?

I think flexible working is really important and I would expect this to continue in the future.

How do you relax after a busy day?

A podcast and a pink gin.