Leading the world with investments in AI, America is home to the most ChatGPT users (15%) worldwide and in turn, businesses have been able toย save thousands. However, the fear of AI still exists for many and ChatGPT is causing major concerns for businesses…
With this in mind, prompt management toolย AIPRM surveyedย 3,000 people to find outย which American industries are most fearful of ChatGPTย and toย debunk the top concerns businesses have, revealing the opportunities that can benefit your businesses performances.
Key findings from the study of ChatGPT concerns
Healthcareย is the industry most fearful of ChatGPT, with almost a quarter (24%)ย of respondents refusing to trust the AI tool, whilst people in theย Professional, Scientific, and Technical Servicesย industry use the tool the most (33%).
The top reason American businesses are fearful of ChatGPT is because ofย security risks, withย 22%ย of respondents admitting so in the survey.
Christoph. C. Cemper, Founder and CEO Head ofย AIPRMย shared expert tips to debunk the concerns of US business owners around the use of AI in the workplace.
We hope you find this release useful. If you do end up using it, we would appreciate a link toย https://www.aiprm.com/, who commissioned the data.
Top five industries most fearful of Chat GPT
|
Rank |
Industry |
Percentage of respondents who distrust/fear of using AI |
|
1 |
Health Care and Social Assistance |
24% |
|
2 |
Construction |
14% |
|
= 3 |
Manufacturing |
8% |
|
= 3 |
Administrative and Support Services |
8% |
|
= 3 |
Professional, Scientific, and Technical Services |
8% |
AIPRMย reveals thatย Health Care and Social Assistance is the industry most fearful of AI tools such as ChatGPT, with almost a quarter (24%) ofย American business owners admitting their distrust in using it in the workplace.
The Construction sectorย placesย secondย when it comes to the fear of using ChatGPT in business.ย Almost one in six (14%)ย of business owners are fearful of ChatGPT and refuse to use it for work.
Other industries scoring highly for being fearful of the AI tool includesย Manufacturingย (8%),ย Admin and Support Services, andย Professional, Scientific, and Technical Services.
Although there is fear circling around the industry,ย a third (33%) ofย business owners in theย scientific and technical servicesย sector are using ChatGPT – higher than any other industries reviewed.
Other industries using ChatGPT the most areย retail trade sector (30%)ย andย Accommodation and Food Services (24%).
Top five reasons US business owners are fearful of ChatGPT
|
Rank |
Reasonย |
Percentage of respondents |
|
1 |
Potential security risks |
22% |
|
2 |
Question misinterpretation |
21% |
|
3 |
Inconsistent answers |
17% |
|
4 |
Fabricated information |
15% |
|
5 |
Legal and compliance issues |
15% |
When looking at the reasons why American business owners are fearful of ChatGPT,ย โpotentialย security risksโย comes on topย (22%).
Ranking secondย is โquestion misinterpretationโย withย over a fifth (20.5%)ย of people avoiding ChatGPT at work for this reason.
At the bottom of the table,ย 15%ย of respondents are concerned of AI tools usage at work causing legal and compliance issues.
Please see the full datasheetย here.
Top ChatGPT concerns and how to use AI properly to boost performance
Christoph. C. Cemper, Founder and CEO Head of AI prompt management tool, AIPRM, shared his insights, โI understand that some may be fearful of the unpredictable outcomes of using AI in the workplace, especially the concerns over cyber security risks when it comes to a new technology. However, AI itself isnโt the risk, instead, it has been found to boost business performance as long as there is good control over the tool.
โThe first priority concern many users may have is the potential security risks, and whilst generative AI could be misused by malicious perpetrators who wish to access data and cause damage, using antivirus software and secure file-sharing, your workplace computer system will be protected. Although, a key factor is ensuring that you are consistently up to date with the latest advancements in the technology sector. This will help improve the understanding of the capabilities, limitations and risks that AI holds.
Further concerns
โAnother issue is the legalities of the ever-developing technology. Using AI-generated content can lead to accidentally infringing existing intellectual property, which in turn, may lead to copyright or infringement claims. Moreover, to prevent any such claims or GDPR fines, businesses should be able to verify how training data is obtained and verify that their AI supplier has a lawful legal basis to process data.
โThe final main concern that users tend to highlight is the risk of misinformation. As many may know, generative AI is great at producing misinformation and can help those who are looking to actively mislead others. However,ย the advanced technology can also help identify โfake newsโ by matching the contents with trusted sources to highlight any errors or deceiving information.โ
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