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Hotel review

Meetings Industry Association to host first virtual Connect event

The UK’s leading venues and booking agents will come together this March for the Meetings Industry Association’s (mia) first ever virtual edition in its award-winning Connect series. The event, now in its seventh year, provides a unique platform for business meetings and events industry professionals to engage and build relations with agents while giving parties the chance to gain useful…

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The PA Way launches a new app for assistants

The PA Way has built an app to connect, empower and reward its members. The PA Way app launches this month to be placed at the gold fingertips of PAs, EAs, VAs and office admins; helping them to make more informed buying decisions. Through a range of affiliated and approved partners, users will be able to tap into a personal…

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Meet Bristol & Bath – A new convention bureau for the region

A new regional convention bureau has launched to represent Bristol, Bath and the surrounding area. The Bureau’s key objectives are to proactively promote region for business events, working with local partners to secure new business for the region. Building on the success of the existing Meet Bristol Convention Bureau, this new partnership will benefit local businesses who wish to attract…

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Top Ten Tips to Create Exceptional Customer Experiences 

By Gavin Scott, Author and Founder of LOAF Training Here are ten top tips for providing excellent customer service… 1. The power of a smile This is so simple, but you will be amazed at how many people do not do it! Without it, the rest of these tips will not work. If you smile at someone it is contagious…

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Complimentary holidays to NHS staff in 2021

7Pines Kempinski Ibiza has joined forces with local entrepreneurs, hotel owners, residents and hospitality businesses across Europe who are collectively aiming to provide holidays for healthcare workers in 2021. Together for Healthcare Heroes (T4HH) is a non-profit organisation born in Ibiza, endorsed by the Government of Ibiza (Consell d’Eivissa) and the United Nations World Tourism Organisation. The initiative is growing…

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Mental health was a different ball game twenty years ago!

By Romy Ashmore, Executive Assistant to Managing Director & Senior Leadership Team, RM Results According to the World Health Organisation, Mental Health is “a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community”.…

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7 Ways to Prepare Your Travel Programme for the New Reality Ahead

Now is an opportune moment for corporate travel teams to get their travel programs ready for the future. Amex Global Business Travel has highlighted seven areas to assess: Shore up duty of care gaps In 2020, some companies discovered weak spots in their duty of care programs, while executives recognised the importance of having one. Travel managers and security teams…

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The noticed impact of not meeting and travelling during COVID-19

By Leanne Fowler, Director of Strategic Meetings Management, NYS Meetings & Events (part of Capita Travel & Events) During The PA Life Summit, Leanne Fowler shared the impact COVID-19 has had on the travel industry with attendees. The insightful seminar highlighted how meeting and travelling has changed this year, and Leanne shared her top tips moving forward… Pre-Covid Before the…

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A third of corporates expect business travel to recover within 6 months

A third of corporate travel managers across Northern Europe believe their business travel programmes will recover within six months, according to new research from Accor. The study reveals that just seven per cent of corporates believe it will take longer than 12 months for their business travel programmes to get back on track, with 21 per cent predicting it will…

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Venues positively adopt new hygiene standards

Venues are keen to demonstrate their commitment to offering a safe environment when business meetings and events return, says the Meetings Industry Association (mia). Since its launch just over a week ago, the trade association has been inundated with applications for its new AIM Secure accreditation. The enhanced national quality accreditation for venues featuring vital infection prevention and control protocols, is part…

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Gleneagles to reopen its doors on July 15th

Gleneagles, one of Scotland’s most iconic hotels and sporting estates, will reopen its doors on July 15th, pending final guidance and advice from the Scottish government. The hotel has been working around the clock to carefully review its entire operation to develop a meticulous new set of safety protocols. A number of adjustments have been made and measures put in…

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Networking 2.0: What will be the new metrics for meetings

By Danny Pecorelli, Managing Director, Exclusive CollectionThe event sector is built on the business of networking, whether a business event, family celebration or partnering with likeminded suppliers. We shake hands, shape ideas and share knowledge and the 2-metre distancing rule is sure to have a major impact on how meetings are managed and staged.For some weeks we’ve been editing our meetings…

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Read the January/February issue of PA Life magazine online

Welcome to the first issue of 2020! And what a start to the year it’s been as we get ready for ‘show season’.The PA Show (along with sister events International Confex, OMYAGUE and the Event Production Show) kicks things off on February 25th & 26th at ExCeL, London. A heady mix of exhibitors, workshops, conference sessions and networking, the Show…

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Join in the fun with PA Life at The Meetings Show

Join us on stand J700 at 3pm this coming Wednesday, June 26th to toast a successful first day of The Meetings Show, discover Sejuiced’s new Juice Round, learn about our new Club offers, network, share best practice and swap top-tips.Taking place over a two-day period on 26th and 27th June at Olympia in London, The Meetings Show brings together more…

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£4.2m refurbishment for Stanbrook Abbey complete

Hand Picked Hotels has completed a £4.2m renovation of Stanbrook Abbey Hotel in Worcester following its acquisition in 2017.The refurbishment, designed to enhance the historic Grade II Listed venue’s position as a residential conference, meetings and events destination, has resulted in a refreshed and contemporary events space, a brand-new restaurant on the ground floor and 15 additional bedrooms taking the…

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Have a drink on PA Life at The Meetings Show

Join us on stand J700 at 3pm on Wednesday, June 26th to toast a successful first day of The Meetings Show, learn about our new Club offers, network, share best practice and swap top-tips.Taking place over a two-day period on 26th and 27th June at Olympia in London, The Meetings Show brings together more than 4,500 industry professionals for a…

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The Meetings Show – Registration Open!

The Meetings Show officially opens for registration today, and to help highlight the new branding a show preview video has been created to help potential visitors get a feel for the event.Taking place over a two-day period on Wednesday 26th and Thursday 27th June at Olympia London, the event brings together more than 4,500 industry professionals for a series of…

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