The Alchemy of Virtual Assistance – creating a successful assistant business around your family by Suzy Sanders is the perfect guide for any virtual assistant, whether they work for an agency, are starting their own business or joining a franchise. Suzy Sanders founded Alchemy Virtual Assistance from her home in 2016, to provide remote administration […]

Finding Gold Dust – How to Create Exceptional Customer Experiences by Gavin Scott was published in December and has been number one on Amazon in three categories, including the Secretarial and Admin Category. One of Gavin’s long-term goals is to be a Key Person of Influence (KPI) in Customer Service and he has always kept […]