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      Callcare

      Is it time to leave your job? Take the test

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      Handy flow chart and advice on what to do if you’re unhappy at work. The pursuit of the proverbial ‘dream job’ can take us to many exciting places. Occasionally, that journey takes you to a role that, well, you just don’t love. But it’s easy to jump the gun when you’re unhappy in your current […]

      Is it time you joined workaholics anonymous?

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      It’s getting harder for people to switch off from their professional personas, especially as an assistant, where your working day doesn’t necessarily end when everyone else’s does. But being a workaholic can cause serious problems to your health and social life. We all take pride in our work, but some people find it difficult to […]

      Not paid enough to care?

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      When many of us get asked to complete tasks at work that make us overly stressed, we often resort to completing the job while well in the knowledge that we aren’t paid anywhere near the amount of our boss – whose job it actually is to complete the task or make the decision. PAs are […]

      How to future-proof customer experience for 2019

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      If you want your business to rise above the rest in 2019, you need to provide the best possible customer service. In this article, we look at five ways you can take advantage of technology and innovation to boost your customer service. A study conducted this year by Accenture found that two-thirds of large companies […]

      How to become a manager before you’re 25

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      Becoming a manager before you hit the tender age of 25 is no easy feat, however it is possible. Gemma Harding from Callcare, speaks to some young professionals who share their insights into how you can climb the managerial ladder. As of 2016, millennials became the largest generation in the workforce. In 2020, they’ll make […]