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make venues

Oliver Wortley to Join Make Venues Woodland Grange

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Make Venues has continued its investment in the businesses senior team with the high-profile recruitment of Oliver Wortley to General Manager of its Woodland Grange property. Wortley joins Make Venues with over 20 years’ experience in the hospitality industry, the majority of which have focused around both conference & meetings and operational positions. As well […]

MEETINGS & EVENTS REBOOT: Make Venues books more than £1m of meetings

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Make Venues has seen more than £1m of confirmed meetings business across its three sites, since the unveiling of the UK roadmap in March. The brand is also predicting a further surge between ‘Freedom Day’ on July 19th and the end of the year as well as the return to pre-pandemic levels in its training […]

JUNE 21ST EVENTS REBOOT: Make Venues continues investment programme

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Make Venues has completed its latest round of investment in its people and product, ready for the industry’s return later this year. The group has announced upgrades in the businesses virtual conferencing, hybrid and digital technology across its three venues in London, Bristol and Leamington Spa. The upgrades are focused predominantly on video conferencing, hybrid […]

Customer service in hospitality under microscope in Understanding Excellence white paper

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Make Venues has launched a new report that delves into the need for – and nuances of customer service. The white paper, ‘Understanding Excellence’, provides detailed discussion about the meaning of service in business and what the event industry can learn from leading brands. In particular, it looks at how household brands such as Warby […]