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Posts Tagged :

train travel

March/April Suppliers’ Guide

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We’re helping you gear up for summer with a selection of fantastic outdoor spaces that are perfect for warm-weather soirées. Elsewhere, we look at prestigious academic venues that offer a complete corporate event solution. Finally, it’s time to follow the tracks to some of the UK’s best train lines for business travel Outdoor Spaces BMA […]

CrossCountry closes the window on ticket collection wait times

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Leading train company CrossCountry has reduced its fulfilment window – the time it takes for tickets to be available for collection – for customers who purchase tickets through their website. Customers booking via crosscountrytrains.co.uk will now only have to wait as little as five minutes after purchasing to collect their tickets for travel, further enhancing […]

CrossCountry offers 24/7 customer service on social media

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Leading train company CrossCountry has enhanced its commitment to customer service by launching a 24-hour, seven day a week online customer contact service. CrossCountry is now contactable 24/7 on the company’s Twitter and Facebook channels to aid passengers with their queries. CrossCountry’s Twitter and Facebook account was previously monitored between 6am and 10pm Monday to […]

CrossCountry waives admin fees for changing date and time of pre-booked tickets

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In a rail industry exclusive, leading train company CrossCountry has today announced it has removed the administration fee charged when customers need to change the date or time of their Advance ticket. Because Advance tickets are intended for specific trains and set times, the rail industry charges a £10 administration fee if a customer needs […]

UK commuters pay up to 6 times more on rail fares than other Europeans

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The commute into work was made even more bitter for UK employees this morning, as many faced an average increase of 2.3% on their rail fares to start off 2017. To add insult to injury, the Action for Rail campaign has revealed that Brits pay up to six times more on tickets than their European […]

CrossCountry introduces enhanced on-board menu

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Leading train company CrossCountry has re-launched its on-board pre-order menu to satisfy the hunger of those travelling on selected routes across Great Britain. The new and improved offering has something for everyone, including a range of gluten-free and vegetarian options. For those looking to indulge on board, a new wine selection has also been introduced […]

The Royal York Hotel gets on track with Virgin Trains East Coast partnership

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The iconic Royal York Hotel, located adjacent to York mainline rail station, has teamed up with Virgin Trains East Coast to launch a new premium package for meeting and conference delegates. The ‘All You Can Meet’ package offers a seamless one-stop booking service for meetings at the newly refurbished Royal York Hotel, combined with delegate […]

CrossCountry extends Advance on the Day tickets to EvolviNG platform

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Leading train company CrossCountry, part of transport group Arriva, has extended availability of ‘Advance on the Day’ tickets to corporate travellers using the EvolviNG self-booking platform. The ‘Advance on the Day’ initiative has seen CrossCountry introduce across all its routes* the opportunity for passengers to buy discounted ‘Advance’ tickets within just 15 minutes of their […]