UK businesses are finding success in home working thanks to technology-enabled solutions, according to a new study commissioned by Technology Connected. The organisation, which represents the Welsh technology industry, commissioned an omnibus survey among decision makers in a variety of businesses across the UK, who were able to support large scale remote working, to see […]

If you want your business to rise above the rest in 2019, you need to provide the best possible customer service. In this article, we look at five ways you can take advantage of technology and innovation to boost your customer service. A study conducted this year by Accenture found that two-thirds of large companies […]

Recent figures show that one in five of us is a victim bullying at work, and one in six have been a victim or have been disciplined due to bullying colleagues on apps such as WhatsApp and Facebook Messenger. But what can employers do to tackle the problem? British workplaces are being negatively impacted by […]

Having control of your privacy has never been more important to Brits, especially since the implementation of the new GDPR law and scandals such as Cambridge Analytica and Facebook. In fact, it’s so important to some employees that 43 per cent would request a payrise in order to show their boss their WhatsApp messages. In […]