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Global Business Travel risk management ignored by the sector


New data reveals sector-wide ignorance of global business travel risk management standard ISO 31030

New data captured from Business Travel Show Europe reveals a concerning fact of widespread ignorance of ISO (International Organization for Standardization) 31030. This is the new global standard for managing business travel risk, which is there to help ensure best practices are followed for the purpose of improving duty of care.

A total of 141 travel bookers, buyers and managers – 33% from UK, 41% from the rest of Europe and 26% from the rest of the world – responded to the question, “Are you aware of the ISO 31030 travel risk management standard?”

o   16%: Yes, and we are updating our policies to meet it

o   31%: Yes, but we have made no policy changes to date

o   43%: No, what is it?

o   10%: I don’t know

For the 53% of travel buyers still in the dark about ISO 31030, Business Travel Show Europe will be running a free educational session covering this topic at the show.

From Covid to conflict – How to manage the current big risks for business travel

Wednesday 29 June at 2:30pm

The event will investigate which issues buyers should pay attention to right now (including ISO 31030) and how to coordinate strategy to mitigate them. Panellists include:

o   Alice Linley-Munro, Travel Manager, Oil Spill Response

o   Emanuele Scansani, Director of Partnerships and Strategic Relations, Riskline

o   Bob Quick, Executive Director and Founder, Global Secure Accreditation

Alice Linley-Munro explained: “Duty of care and risk management have been brought into sharp focus with the impact of the pandemic and the war in Ukraine. It is a subject which is not going to go away, and in my experience has become even more of a concern to travellers who were previously confident in travelling but are now less so, and for broader reasons than before.

“The introduction of an ISO guidance document is a boon to travel professionals as it gives them a chance to assess their own programmes at their own pace against industry standards. It will be of particular benefit to those who are newer to industry and who may not have a network of peers built up, but it will also be an excellent chance for a review and refresh for those with mature TRM programmes.”

Business Travel Show Europe is the leading business travel event in Europe and returns as a fully face-to-face event at ExCeL London on 29-30 June 2022 alongside The Meetings Show and TravelTech Show, which returns to connect the travel tech industry in-person after more than two years away.

The event is free to attend for qualified travel buyers, bookers and managers. Non-buyer visitor passes can be purchased online with a special early bird rate available until 31 May.

You may also enjoy reading our exclusive interview with Rachel Tonge form American Express Global Business Travel