Communicate with confidence

Being able to communicate effectively is the cornerstone of any good working relationship, but it’s not always as straightforward as you might think. Luckily, highly experienced former PA Heather Baker is on hand to offer the benefit of her advice at the next PA Life Training Day.

Heather’s session on The Art of Communication will give delegates the techniques they need to build successful workplace relationships at all levels. She will discuss methods to exceed managers’ expectations, neuro-linguistic programming practices and help you create effective and persuasive written communications too.

The three-hour presentation will cover a number of important elements of the communication process, including “Barriers to confidence”, “Influencing people”, “Emotional intelligence skills” and “Leading the partnership with your manager”.

The training day features 12 compelling courses, each individually tailored for the PA community. Delegates can choose to come for the full day for £249, or for just a half day at £125. The full-day option includes a networking lunch where attendees can get the chance to mingle and chat with administrative professionals from a whole range of different backgrounds.

There are discounted rates available for those who have previously attended a PA Life Training Day and also for those who are members of the PA Life Club.

To book your place, or for further information, email trainingcourses@palife.co.uk, or call Jack Risley or Aimee Sontag on 01992 374100.