The Make a Difference AwardsΒ returned with a vengeance at this yearβs The Watercooler Event for twoΒ knowledge-packed days at Excel London. The awards run in association with The Watercooler Event and the Evening Standard, celebrate the employers and employees that are leading the way in workplace culture, mental health and wellbeing.
As Jonny Jacobs, Financial Director at Starbucks β Award winner of the category of βTrue Leaderβ β commented during the Awards ceremony:
βThe energy here is absolutely brilliant, the movement, you can just feel what is happening hereβ.
Similarly, Javier Echave, Chief Finance Officer, Heathrow Airport, who was highly commended in the βTrue Leaderβ category, urged the audience in his session on redefining success to:
βJoin our movement! Join the revolution!β
Indeed, the Awards shone a spotlight on the key themes that really matter in the industry at the moment, as well as what makes a wellbeing winner, in terms of both individuals and organisations.

The Watercooler 2023 – Make a Difference Awards
Winners announced this week at The Watercooler, include:
- MedivetΒ for its work to combat vet burnout
- Atom BankΒ for its determination to do banking differently with 4 Day Week
- RSPCAΒ for helping its employees deal with trauma situations
- HSBCΒ for its mindfulness training to give banking brains a break
- Ann SummersΒ for continuing the legacy of late CEO Jacqueline Gold CBE in talking openly at work about periods, the menopause, fertility and domestic abuse
- AldiΒ for its efforts to support colleagues, whatever their circumstance, from store operations to logistics, supply chain to human resources.
‘Unsung heroes/heroines’ and ‘True leaders’Β were also honoured, as were employersΒ voted by the public
These include:
- Employee who has made the most difference:Β James Jackson, Wellbeing Programme Lead, NHS South, Central & West Commissioning Support Unit
- EmployersΒ which have made the most difference: Village Hotels (more than 500 employees) and Royal Albert Hall (less than 500 employees)
Categories honoured include employers which:
Effectively support Womenβs Health; best integrate Diversity Equity and Inclusion with wellbeing; best create a culture of Psychological Safety; best support of Financial Wellbeing; and best support Line Managers in this new world of employee wellbeing being prioritised.

Make A Difference Awards Judge, Hannah Reid; People Director EMEIA, Apple, winner of Best Multinational Implementation of a Workplace Wellbeing Programme from Essence MediaCom; and Rachel Schmieder from Award sponsor Awaris
The fact that award entries have doubled since their inaugural year in 2021, proves how important the issue of employee mental health and wellbeing is to companies.
Business in the Communityβs ground-breaking report released this week,Β βPrioritise People: Unlock the Value of a Thriving Workforceβ, developed in partnership with McKinsey Health Institute, shows that supporting employees to thrive could boost the UK economy by up to Β£130 β Β£370 billion in total which translates into Β£4,000 β Β£12,000 per UK employee.
Claire Farrow, Global Head of Content, Make A Difference said:
βThe vast range of entries was particularly striking. From champions networks and individuals pushing forward this agenda at a grassroots level, right through to multinational companies. The judges were very impressed by all the entries, but the ones that really stood out are those that demonstrate a sustainable and measurable commitment to proactive, preventative and inclusive support of workplace wellbeing as well as collaboration across an organisationβ.
Charles Alberts, Awards Judge and Global Head of Wellbeing & People Experience at law firm Clifford Chance, said:
βAwards are such a good way to benchmark what you do, get inspired to push the boundaries, and be recognised for all the hard work that goes into improving the world of work for our peopleβ.
Rich Mead, COO & CFO of Award partners, The Evening Standard said:
βLooking at the bigger picture, itβs great to see the work of the NHS being applauded in multiple nominations. Itβs also clear that, moving forward, progressive employers are recognising the significant role that they have to play taking a proactive and preventative approach to supporting the health and wellbeing of their people.β
You can read more about the Awards and see the full list of winners
A wellbeing report on how workplace stress and anxiety leads to productivity drop
