Whether you’re starting a new job or looking to step up and impress your boss, there is a certain set of skills every successful PA should have. If you want to achieve success in your role, have a look at this essential list and find out which areas to focus on improving.
Leadership You may be asked to lead a team at some point in your career, so you need to know how to inspire and energise your colleagues to complete tasks.
Research This doesn’t just relate to putting together presentations. Analytical skills allow you to assess situations, seek multiple perspectives, gather more information and identify issues that need to be addressed in any situation.
Creativity Employers are always on the lookout for people with fresh ideas. If you really want to impress, make some suggestions that could benefit the business at the next meeting.
Flexibility It’s a major plus point if you can adapt to any situation and demonstrate dependability, no matter what is thrown at you.
Active listening It goes without saying that you should always pay attention to people, but you need to really listen in order to understand. Only ask questions at the appropriate times to avoid interrupting important points.
Cultural awareness Business customs are different across the world and it will come across well if you do your research and show some knowledge of how to conduct yourself while abroad.
Passion Working for a company is a job; believing in its mission is a calling. Find a business you’d like to work for and show how much you care about what it does. This can also be a great motivator for doing your best.
Technology Computers are a big component of just about any office job and the majority of potential recruits will have at least basic technical skills. Brush up on your knowledge of operating systems and essential programmes, as well as printers, smartphones and other equipment if you want to stand out.
People skills PAs are often referred to as the face of a company, so excellent interpersonal skills are in high demand. Know when and how to show empathy. Building relationships with your colleagues makes your life easier and can also give the outside world a good impression of your company.
Decision making Executives need assistants who can work on their own initiative, which means being able to make informed decisions. Gather all of the facts you’ll need to avoid making snap judgement calls.
Networking While this is closely related to people skills, networking with your peers also opens lines of communication for sharing ideas. Making connections within your organisation is a great way to gain access to insight from people at the top.
Multi-tasking and time management With PAs being asked to take on more responsibility, it’s important to be able to work on several projects at once. Know your limits and divide your time appropriately in order to meet deadlines.
Emotional intelligence Know yourself and be your biggest fan, but also be aware of how other people see you. Keep calm no matter how stressful things may get and your boss will take notice.
Read the original article by Myriam Balerio, founder of PA Privé, at tinyurl.com/oday2j5
