While technology can help with customer service, there’s no substitute for personalisation, says Arbitrip’s founder and CEO Benny Yonovich… Recently I was talking with my friend, a fellow entrepreneur, about the service industry adage ‘they may not remember what you did or what you said, but they will remember how you made them feel’. The […]

Already planning for a life beyond lockdown? Looking for a business travel management partner for your company? The PA Life Recommended Supplier Directory is home to dozens of trusted providers ready to help. Our list of agencies covers everything from full travel management services, through to chauffeurs, helicopters and private planes – There’s something to […]

Limo Plus continues to be run by the two founders David and Jo-Ann Ramos who started as a chauffeur and controller in August 1997.  By continuing to make our business private and personal to us means we can make it private and personal to the clients.  We have a positive can-do attitude and surround our […]

TBR Global Chauffeuring has partnered with carbon offsetting provider Carbon Footprint to further enhance its commitment to the environment. Through the partnership, TBR will offset all carbon emissions from its vehicle operations and services across the globe, contributing to a global portfolio of carbon offsetting initiatives including; tree planting in the UK and Kenya, reducing […]

Half of Brits think ALL travel to and from the UK should be stopped in a bid to halt the spread of coronavirus. A study of 1,000 UK adults found almost a third are ‘very concerned’ about the virus, with 73 per cent worried about elderly relatives or those considered to be ‘high-risk’. Just under […]

The world’s most popular business travel destinations are revealed by comparethemarket.com research, which looked at business travel insurance policies sold and ONS flight data collected. Each destination was given a combined score out of 10 based on popularity. While some business destinations are also popular with holidaymakers, others may be less visited by leisure travellers. Comparethemarket.com also looked at what these business hubs offer their visitors, including the cost of a hotel and the local […]

We caught up with Winged Boots, personalised travel management agency, to pick the team’s brains on why outsourcing your travel requirements is actually cheaper than booking online… Organising travel is a lot like cooking… we can all do it, but few can do it well. It takes practise to perfect; mistakes are easily made, and […]

Travelodge has been around for 35 years, making it a well established brand BUT not one that many people REALLY know. It’s grown and changed almost unrecognisably since it became Britain’s first budget hotel chain in 1985 – we bet it’s not the Travelodge you think you know… 572 hotels in the UK  Over 43,000 rooms of which […]

60 per cent of buyers who responded to a Business Travel Show survey admit they do not have an ethical travel programme. While 28 per cent plan to introduce one, one quarter believe it’s simply too costly and 8 per cent have no intention to disrupt the status quo.  Of the 39 per cent whose […]

Capita Travel and Events says its clients and their travellers are benefitting from easy bookings, enhanced wellbeing and cost savings as a result of new solutions added to their suite of technology (iris) in 2019. The iris suite features communications to influence booking behaviours; the iris:go mobile app providing travellers access to their accommodation, air […]

The number of corporate travel buyers forecasting bigger budgets for the year ahead is at a five-year high, according to annual research conducted by the Business Travel Show. 41% of buyers polled said they would have more money to spend on travel in 2020, compared to 33% last year.  The volume of buyers predicting an […]

A third of people in the UK have felt ill or suffered from a lack of sleep as a result of travelling for work. The news comes from a survey carried out by Capita Travel and Events in support of its Unnoticed Impact of Business Travel report, which explores how the UK workforce feels about the culture of […]

Travel and event management company TAG has been awarded with the PCI DSS Level 3 merchant certificate. TAG joins only a few of externally audited and accredited PCI DSS compliant travel management companies in the world, making this is a major milestone for the company. The PCI DSS (Payment Card Industry Data Security Standard), is […]

By Matthew Holman, Head of Traveller Wellbeing at Capita Travel and Events It’s 03:00, I am in bed at home and my alarm goes off. It is time to get up.  This is not a ‘normal’ day. It is a business travel day and need to fly to Amsterdam for a meeting. I need to catch the 06:40 flight […]

Award-winning travel and event management company TAG has further extended its global reach by establishing a new operation in Hong Kong. With offices already operating in the UK, US, Singapore and Australia, the move builds on TAG’s around-the-clock global service. Established in 1988, TAG has five divisions – Corporate, Touring, Events, Private Travel and Film […]

Business travel is a regular part of working life for many employees across a wide range of occupations and industry sectors. When travelling on behalf of an employer, it is usual for employees to incur travel and subsistence expenses related to that business travel which they would not have otherwise acquired. Are employers treating those […]

If an Executive Assistant is stressed, the entire workforce suffers, writes Hannah Harrington, Marketing Executive at Roomex… It’s pretty hard to argue that work, as we knew it 20 years ago, is different. Technology prompted workers to change their goals and what they value in their lives and their job. Let’s start with the negatives […]

Healix International highlights some of the risks businesses should account for when sending travellers to Japan… In an age where the Far East doesn’t seem so far, over 400,000 visitors from across the globe are set to descend on Japan for the Rugby World Cup this September. Among these will be die-hard rugby fans lucky […]