Numerousย studies have shownย that almost 80% of employees are likely to quit their jobs due to ungrateful bosses.
Thousands of organisations in the UK, and worldwide, have proven that no company can grow without growing its leaders first. The success of an organisation or venture relies on the performance of its employees. Therefore, leaders must treat them respectfully to ensure employees perform well. Good leaders are people-centred. They focus on creating a cordial environment for effective performance.
Employee-Focused
An Assistant will know they have a good boss if their boss listens to them and ensures they have everything they need to work effectively and seamlessly. This is also true if their boss will put their needs before the customers’. However, if bosses prioritise customers, they make work difficult and increase stress levels. An employee will know they have a good leader when the employees receive what they need to perform well and keep the customers satisfied. Good leaders should learn to stand up for employees, it’s a sign of teamwork that results in increased performance.
Friendship
An Assistant or any other employee will know that they have a good leader if they create an environment of friendship. Employees know that a happy surrounding in the workplace empowers them to share stressful situations and find solutions to those problems. The research conducted by Gallup showed that 23% of employees always feel burnout, while another 44% feel burnout occasionally. Based on the findings, nearly 33% of employees experience burnout. Therefore, a leader who creates a professionally intimate environment helps employees share their experiences and lessen the stress, resulting in higher performance.
Listening to Understand
If yourย boss listens to you genuinelyย with the intention of understanding your perspective, then you have a good boss. A recent research by Harvard Business Review showed thatย leaders who listenย to understand know how to empathise. If your leader empathizes with you and creates an environment of trust, they consequently increase your job satisfaction and team creativity. When your boss understands and empathises with you, they show your importance within the system, a trait common only in great leaders. Empathy is not weakness. Employees know that a good leader listens, understands, and treats them with respect.
Autonomy in Decision-Making
Productivity in the workplace increases when a boss affords employees some level of independence in decision-making. For instance, when your boss allows you to make quick and decisive decisions on urgent matters, then that’s a clear sign that they trust you. The power to make impromptu decisions to keep work flowing speaks volumes about good leadership. However, when a boss wants to operate autocratically, the workflow tends to drag resulting in unhappy employees and customers. When your boss collaborates with you, work becomes efficient. Such characteristics are only present in good leaders since they trust you and your decision-making abilities.
It’s easy for an employee to know if they have a good boss. Leadership is about managing resources and people. Personal assistants know that a good leader focuses on them, they just don’t isolate them and prevent them from working with others. They know a good leader listens to them and affords them some level of control in decision-making. And when a boss is understanding, employees perform better, enabling them to help their leader achieve immense success and profits.
