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PA Profile: Shirley Ruiz, Senior EA at Citi

Our Editor met up with Shirley Ruiz, a Senior Executive Assistant at Citi, to discuss the role of an EA, her recent move from one international banking giant to another, and what career success looks like to her. What are the most important life and career choices and milestones that have led to your current role? I have been at…

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Ten fatal mistakes Executive Assistants (still) make

Adam Fidler, founder of Adam Fidler Academy, draws attention to the top ten mistakes that EAs need to avoid. Don’t feel offended as he urges you to use this as a development tool and take a self-critical approach to your EA career. LACK OF WRITING SKILLS Developing the ability to write, and draft documents takes time, practice and confidence. The…

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Better training needed to deal with whistleblowing matters

 A ‘speak up’ culture may be building across businesses and organisations but there is a worrying lack of awareness and training on how to deal with whistleblowing matters. Organisations are running the risk of reporting managers not understanding how to respond when an incident of wrongdoing is raised, and investigations not being carried out in a fair and transparent way,…

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How to make an inclusive workplace where everyone is seen

Being part of a team has important health benefits, including increased happiness and self-confidence, a sense of belonging and lower stress levels. Here, Rachel Murray, Head of Employee Health and Wellbeing at Bupa Global & UK gives her advice on how to make sure your workplace is inclusive for everyone. A great reminder for us all to consider what inclusion…

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Workplace diversity in hiring and how to attract a wider range of talent

Inclusivity is what we all need to thrive for, and workplace diversity in hiring is an increasingly hot topic for the recruitment industry. The latest data found that only 17% of UK companies have a high representation of both women and ethnic minorities. A diverse workforce can bring many benefits: those with a strong percentage of ethnic minority employees are…

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Top productivity hacks of British workers revealed

Fresh fruit, two cups of tea, and a mid-workday walk – the top productivity hacks of British workers revealed by Just Eat for Business. The secret formula to productivity, as voted by British workers. Fresh fruit, two cups of tea, and a mid-workday walk are three of the best productivity hacks that British workers revealed in the latest research by Just…

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How can businesses prepare for AI cyberthreats

As artificial intelligence (AI) rapidly becomes more widely used, people are questioning its benefits and dangers. One area where AI is having a huge impact is cybersecurity. So how can we prepare for AI cyberthreats.  Criminals are able to use AI technology to create new cyberattack methods which are harder to defend against. At the same time, big businesses such…

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The future of the meeting and how to do meetings better

Excessive meetings can be a financial drain and detrimental to productivity, creativity and efficiency in the workplace. One survey found companies of over 5000 employees would save nearly $100 million per year if they reduced unnecessary meeting attendance. The recently revealed meeting calculator developed by e-commerce company Shopify estimates the cost of workplace meetings using data relating to attendees’ roles,…

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I am the wrong shaped peg – What discrimination in the workplace feels like

With National Inclusion Week coming up (25th September – 1st October), we caught up with Joanne Lockwood, a Diversity & Inclusion & Belonging Specialist who also promotes Transgender Awareness to organisations, to find out more about what inclusion and discrimination in the workplace are like in 2023. What does discrimination in the workplace mean to you? “When you ask me…

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PA Life Club September competition: Win a luxury Sleep Well Set by Scentered

As the seasons change, so can our sleep habits. The team at Scentered are giving PA Life Club members the chance to win an ultimate sleep self-care package. Scentered is a game changer in daily wellbeing support, helping you juggle daily life.  A 100% natural aromatherapy brand, we use premium grade essential oils in our portable aromatherapy balms to help…

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Agency vs DIY: The art of negotiating venue find and event contracts

Negotiating venue find and event contracts can be overwhelming, especially if you’re not well-versed in the nuances of contracts. They can come laden with jargon and unfavourable terms that can leave you feeling uncertain about the value you’re getting or stuck with terms you didn’t fully understand. It’s moments like these when you wish you had an event management company…

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9 effective Christmas work party planning tips for PAs

Christmas work parties are fun, but arranging one can be daunting for PAs. It’s a time-bound process that requires a meticulous strategy to ensure organisational goals are met at every stage.  From defining ideas to managing a budget and creating a timeline to drafting contingency plans, every step requires attention to detail. Managing office Christmas parties can be more challenging…

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Line managers are the real guardians of company culture

Line managers face big challenges today that are frequently overlooked. They’re now tasked with supporting multi-generational and hybrid teams who have different expectations of work, but often aren’t being given the appropriate support themselves. This is short-sighted. The impact of a manager’s behaviour, working style, and mindset on employee experience and culture can be seismic. Without a wholesale rethink of…

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Do we have the right to freedom of speech at work?

Workplaces, in a reflection of wider society, are becoming more polarised. Byrne Dean works with large employers on culture and behaviour and discuss the current climate when it comes to freedom of speech at work. In his opinion people are making less effort to understand each other, and are paying less attention to the obligations of respect they owe their…

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The Role of PAs in Supporting Employees with Mobility Challenges: A Comprehensive Guide

Supporting Employees with Mobility Challenges is a critical aspect of building an inclusive and productive workforce. The journey towards inclusivity can be challenging, yet it’s what separates companies that merely survive from those that truly thrive. In the face of adversity, some organizations may hesitate to hire or support employees with mobility challenges. This hesitation stems from misconceptions and a…

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Lviv Meetings and Events Industry: Why the glass is not half empty

Lviv’s business events community transforms challenges into solutions amidst the impact of war. Humanitarian hubs, charitable initiatives, and innovation mark their response. Noteworthy are hotels turned shelters, IT companies aiding modernization, and Lviv’s commitment to building connections. Winning titles like European Youth Capital 2025 and hosting international conferences despite adversity illustrate the city’s unyielding spirit. From rehabilitation forums to urban…

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Working with a demanding manager

An in-depth nationwide study conducted by ClickJobs.io revealed a surprising 42% of participants hold the belief that their workplace is toxic. Similarly, the Society of Human Resources Management found a comparable trend in the United States, with one out of every four working Americans expressing a sense of apprehension about going to work. Poor leadership and demanding managers are often…

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