Inkerman celebrates 20 years in business

  • 0

Inkerman started life in a flat on Inkerman Terrace in Kensington with a laptop and a phone. Now in its 20th year, the company has grown considerably, with a healthy turnover delivering luxury gifts, trophies and awards worldwide.

Founded in 1996 by Louise Eadie and Kiki Grigson (both ex-Tiffany & Co). Both held a wealth of knowledge in the luxury gift market and saw an opportunity for a new British brand offering high-quality products and an ability to make bespoke items to order. Having started primarily working with corporates it wasn’t long before Inkerman had a strong trophy and awards business and were designing and making bespoke trophies for Crabbies Grand National, Investec Test Match & Ladies Hockey Trophies, Royal London Cricket Trophies & Medals, awards for BMW, Canon, Rolls Royce and the FA, among many others.

The company works to high standards, achieving impeccable attention to detail and excellent customer service. In this world of fast-moving technology where most communication is now done via email or text, customers are delighted to be able to speak to a consultant who offers practical advice and whether it is for a private, corporate, or bespoke piece they will be looked after from start to finish, often exceeding their expectations.

Kiki and Louise still work in the business and since the launch in 1996 have both married and had three children. “We have juggled over the years; there are times when the work-life balance works well and times when it goes pear-shaped. It feels good right now; we have a great team who look after our customers exceptionally well.”

Louise and Kiki’s Credo
The key to giving the perfect gift or trophy is finding something that is unique and personal, a product of high quality and craftsmanship, something that can be carefully personalised and that is beautifully wrapped and presented. They believe “beautiful things should be used and loved every day, not kept for the best”.

  • The Meetings Show
    Business Travel Show
  • mm
    AUTHOR

    Molly Dyson

    Former Editor – PA Life

    All stories by: Molly Dyson